Support

Unrivalled 24 hour a day support from our engineers.

 

 

 

 

 

 

 

 

 

 

 

Probatch Support

We have engineers on standby to support your site around the clock. 

Our team can assist remotely with a host of issues including breakdowns. Some common fixes we regularly assist with is:

– Assist with equipment bypass so production can continue until our engineers can conduct full troubleshooting.

– PLC controller issues and network problems. 

– During work hours, adding program changes and coding to add/remove functions, change order or operations or set a new staff member profile. 

– Over the phone troubleshooting where our engineers can instruct on-site staff on what equipment is faulty and potential fixes.

– Ongoing training for operators.

– Installation of new features as Probatch updates and improves.

– Use of Probatch systems to help identify issues with factory equipment, electrical systems and run diagnostics.

– We can talk to onsite contractors and trades to assist in fixing issues. 

 

Email: sales@bitwise.com.au

Phone: +61 7 3209 6055

Address: 1/66 Commercial Drive, Shailer Park QLD 4128

Real Time Probatch Dashboard 

Contact us

STreamline your operations with Probatch

Speak with our expert engineers about unrivalled output, efficiency and automation. These are just some of the benefits the Probatch system will deliver for your operation.